Returns & Complaints

RETURN COSTS

In other countries, returning your package is at your own expense

RETURNS OPTIONS

You have 14 days to return the product without giving a 
reason, starting on the day of receipt of the item.
The item can only be returned unused and, if possible,
in the original packaging with the original hang tag.

RETURN ADDRESS

If you have additional questions, want more information about our
privacy practices, or would like to make a complaint,
please contact us by e-mail at:

sales@Pulcini.world

RETURN CONDITIONS

Returns are only accepted within the 14-day return period.
The items have not been worn and/or washed.
There are no food stains, makeup stains, body odors and/or 
cigarette odors on the items.
No attempt has been made to correct a defect.

We will not accept insufficient or unpaid returns.
Product and/or delivery errors must be reported to 
us within 14 days of delivery with a description.
If our return conditions are not met, we reserve the 
right to return the shipment and charge you the 
shipping costs.

ORDER STILL NOT DELIVERABLE

We continuously monitor our online range with the utmost
care. Unfortunately, in exceptional cases it may happen 
that during the processing of the order it appears that
an item is no longer in stock. If an item is 
unexpectedly not available, we will notify you 
within 5 working days and we will refund the paid amount
within 14 days.

COMPLAINTS
If item broken? Has your order not arrived? 

Whatever complaint you have, please report it to us. 
You can contact our customer service by sending an 
email to Pulini.world@gmail.com

COMPLAINTS

Send us a photo of the complaint, 
and we will assess your complaint and try to resolve it 
to everyone's satisfaction. We will answer your email 
within a few days of receipt. If more time is needed,
we will let you know.

Any other questions please E-mail us.
We try to answer within 2 working days.

Email: sales@Pulcini.world